Service Agreement

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You are here: Home :: Service Agreement

Service Agreement

AIR CONDITIONING

CONDENSER COIL will be cleaned as required.
VALUE TO YOU - Dirty condenser coils raise refrigerant pressure higher than needed, increasing your electrical bill.
EVAPORATOR COIL will be inspected.
VALUE TO YOU - Evaporator coils become dirty because air filters only collect a portion of the particles in the air. Even a small amount of dirt can decrease efficiency and increase operating costs. This is also a major cause of compressor failure. Customer should replace properly sized air filter every month.
BLOWER WHEELS will be inspected.
VALUE TO YOU - Dirty blower wheels reduce air flow, causing longer operating time and increased costs. This problem can lead to lost comfort and eventually compressor failure.
REFRIGERANT CHARGE checked by superheat or sub cooling method.
VALUE TO YOU - A low or high refrigerant charge can easily go unnoticed and increase operating costs. An improper charge can cause compressor shut down.
BELTS AND PULLEYS will be inspected and adjusted as required.
VALUE TO YOU - Loose belts and worn pulleys decrease air flow, increase operating costs and shorten the life of the compressor. Belts crack and break with age.
LUBRICATION of motors and bearings.
VALUE TO YOU - Improperly lubricated rotating equipment will eventually fail.
THERMOSTAT will be checked and calibrated as required.
VALUE TO YOU - Improperly calibrated thermostats allow the unit to run longer than necessary. Every degree your air conditioning operates below 78 degrees can add 5 to 8% to the cost of cooling.
CONTROLS & SAFETIES will be inspected and tested.
VALUE TO YOU - Controls and safeties that do not function properly can increase operation costs and cause failure of other components.
MOTORS will be cleaned and inspected.
VALUE TO YOU - Dirty motors are less efficient and will fail sooner.
CAPACITORS will be tested.
VALUE TO YOU - Bad capacitors can lead to compressor and motor failure.
CONDENSATE DRAIN will be checked to assure it is open.
VALUE TO YOU - Algae can plug a condensate drain which can cause expensive water damage.
CRANKCASE HEATER operation will be checked.
VALUE TO YOU - Crankcase heaters that do not work can lead to compressor failure.
RELAYS AND CONTACTORS will be inspected.
VALUE TO YOU - Worn contacts and loose wire connections can lead to a motor or compressor failure.
UNIT DISCONNECT will be inspected.
VALUE TO YOU - Worn/overheated disconnects can blow fuses and are dangerous.
UNIT WIRING will be inspected and loose connections will be tightened.
VALUE TO YOU - Loose connections can lead to a motor or compressor failure.
TEMPERATURES AND PRESSURES will be taken and recorded.
VALUE TO YOU - An accurate record of your equipment's vital data can indicate potential problems, which can be eliminated. A record will be kept, which may reduce emergency service calls.
DUCT WORK will be checked for leaks and proper insulation.
VALUE TO YOU - Duct leaks may exist from the time it was installed and insulation can fall off. Un-repaired duct work problems can increase operating costs by 30% or more. Accessible duct work will be inspected at least once during the first year of the agreement.

HEAT PUMPS - RECEIVE ALL OF THE AIR CONDITIONING SERVICES 1-17 PLUS:

DEFROST TIMER will be checked
VALUE TO YOU - A defrost timer that is not working properly can cause a loss of heat and can shorten the life of the compressor.
REVERSING VALVE will be operationally checked.
VALUE TO YOU - A reversing valve that is not operating properly can waste energy and cause a loss of heat.
AUXILIARY HEAT STRIPS will be checked.
VALUE TO YOU - Heat strips that are not operating properly can cause a loss of heat or increase electric costs higher than necessary.

GAS HEATING SYSTEMS

HEAT EXCHANGER will be inspected for cracks and deterioration.
VALUE TO YOU - Heat exchangers can develop cracks with age. If they exist, there is a risk of serious illness or even death from the toxic fumes emitted.
BURNERS will be inspected.
VALUE TO YOU - Dirty burners can cause poor combustion. You pay for useful heat that goes "up the stack".
THERMOCOUPLE will be checked and re placed if required.
VALUE TO YOU - A defective thermocouple will cause the furnace to shut down. We don't take a chance with your comfort.
If the thermocouple is defective we will replace it before it causes a problem.
FAN SWITCH will be checked and adjusted as needed.
VALUE TO YOU - A fan switch that is not properly adjusted can waste energy or cause nuisance fan cycling.
PILOT will be cleaned and adjusted as necessary.
VALUE TO YOU - Weak or dirty pilots can easily be extinguished causing the furnace to shut down.
SAFETY CONTROLS will be operationally checked.
VALUE TO YOU - Safety controls that do not operate can cause dangerous problems.
BLOWER WHEEL will be inspected and lubricated.
VALUE TO YOU - Motor will last longer and the temperature will be more comfortable.
GAS LINE will be leak checked from the furnace shut off valve to the blowers.
VALUE TO YOU - Undetected gas leaks are dangerous.
COMBUSTION AIR openings will be checked.
VALUE TO YOU - Blocked or restricted combustion air openings can be dangerous.
FLUE PIPE will be inspected.
VALUE TO YOU - Flue pipe corrosion or leaks are dangerous.
SECURE ALL PANELS
VALUE TO YOU - Loose panels can increase operating costs and may cause a dangerous condition.
THERMOSTAT will be checked and calibrated as required.
VALUE TO YOU - Defective or improperly calibrated thermostats affect comfort and operating costs.
TEMPERATURES AND PERFORMANCE will be recorded.
VALUE TO YOU - An accurate record of vital data can indicate potential problems, which can be eliminated.

Extended Service Agreement Q&A

CAN SAVE YOU MONEY ON YOUR UTILITY AND REPAIR BILLS

Our professional service technicians understand your air conditioning and heating system and can eliminate money wasting problems.

We have developed a customized program that addresses the problems we see most often. The comprehensive service and maintenance agreement we offer is designed to:

- Reduce the possibility of an air conditioning or heating break down by providing two scheduled maintenance/inspections, one in the spring and the other in the fall.

- Reduce your utility & repair costs, while maintaining comfort.

- Provide preferential emergency service if the need arises.

- Provide a discount on repairs.

We know that our satisfied customers have been and will continue to be the secret to our success. We also believe that our EXTENDED SERVICE AGREEMENT is the best way for us to keep our customers satisfied.

DID YOU KNOW?

$ Some air conditioning and heating problems can DOUBLE operating costs without reducing comfort.

$ Up to 80% of all air conditioning and heat pump compressor failures could be eliminated if the problems that lead to the failure were corrected in a timely manner.

$ A "freon" (refrigerant) undercharge of only 10% can increase operating costs by almost 20%.

$ "Freon" (refrigerant) should never need to be replaced. If it must be added every year, t h e r e is an expensive leak that should be repaired.

$ A dirty evaporator, condenser and blower could increase air conditioning or heat pump electrical usage by as much as 50% or more.

$ Just 100th of an inch of dirt or film on an evaporator coil can reduce its efficiency by 5%.

$ Un-repaired small problems can lead to very expensive repairs.

$ Depending on the current condition of your equipment, this service may pay for itself several times over in energy savings alone.

$ Annual safety checks can eliminate dangerous problems.

According to studies conducted by the Louisiana Cooperative Extension Service and Gulf States Utility Company, you can SAVE up to $30 a month on your utility bill by having your air conditioning system cleaned and serviced regularly. The study concluded that proper air conditioning maintenance can:

• INCREASE COMFORT

• LOWER OPERATING COSTS

• INCREASE SYSTEM CAPACITY

• INSURE LONGER EQUIPMENT LIFE

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